Case Details
With years of industry experience, we provide end-to-end transportation and logistics solutions tailored to your needs.
Warehouse Picker & Packer
Join our growing logistics team as a Picker & Packer. Your main task will be to select and package products correctly for delivery. A strong work ethic and attention to detail are essential. Prior warehouse experience is a plus, but not required.
Client:
HomeLuxe
Location:
Singapore
Service Used:
Last-Mile Delivery & White-Glove Service
Duration:
3-month onboarding followed by long-term rollout
Challenge
Dhaka Gourmet needed temperature-controlled delivery for perishable goods but lacked cold-chain support, leading to product spoilage and refund claims.
Our Solution
We implemented a cold-storage section inside our facility and partnered with insulated vehicle services. Orders were tracked with thermal sensors to ensure quality.
Key steps included:
Cold storage racks with humidity control
Temperature-tagged order packaging
Auto alerts on temp breaches during transit
Integrated food safety audit logs
Results
99.2% freshness retention upon delivery
Refund rates dropped by 75%
4.9/5 average rating for cold product delivery
Expanded reach to 12 new zones in Dhaka