Case Details
With years of industry experience, we provide end-to-end transportation and logistics solutions tailored to your needs.
Same-day delivery for urban retailer
We’re seeking dependable and hardworking Warehouse Workers to join our logistics and operations team. You’ll be responsible for handling, organizing, and shipping products accurately and efficiently in a fast-paced warehouse environment. If you’re reliable, punctual, and ready to be a key part of our warehouse team.
Client:
Urban Essentials
Location:
New York
Service Used:
Express Shipping & Fulfillment Support
Duration:
3 months pilot to 1-year full partnership
Challenge
Urban Essentials wanted to offer same-day delivery within Dhaka to compete with larger platforms. However, their in-house logistics could only support next-day shipping, and frequent delays hurt customer satisfaction.
Our Solution
We provided a dedicated fulfillment zone within our warehouse and implemented a real-time order syncing system with their eCommerce platform. Our fleet was restructured to prioritize high-speed local deliveries within a 20 km radius. Yes it was easy to moveout.
Key steps included:
Custom packaging & pre-labeling zone
Integration with Shopify and WooCommerce for instant order pulls
3-hour delivery window during peak hours
Live tracking for all outbound orders
Results
98% on-time delivery rate within 3 hours
30% increase in repeat customers due to improved delivery promise
12% decrease in operational cost by outsourcing fulfillment
Improved customer satisfaction rating (from 3.8 to 4.7 stars)